Terms of Service

Return Policy:

If you are not completely satisfied with a product you may return it EXCHANGE/FOR STORE CREDIT ONLY. The product must be in its original condition, hang tags connected, not worn, washed or stained for a full 14 days from the date of delivery. We will issue you a store credit and all exchange will be charged $10.00 for shipping and handling fee.

*** Due to health and hygiene reasons, we cannot offer a return or exchange on any intimate apparel. An item is considered intimate apparel if any portion of the product comes in contact with the genital area.
Contact our customer-service department to request a Return Authorization Number by e-mail at SassyAssyorders2@gmail.com Write or state your order number (found on your invoice), the item/s you are returning and the reason why (i.e. did not like, damage etc.). We will then e-mail you a return authorization number:
Ship your item/s to:

Sassy Assy clubwear

C/O: Returns (WRITE YOUR RETURN AUTHORIZATION NUMBER HERE)

200 chestnut st.

Newark, New Jersey, 07105

DOMESTIC SHIPPING FOR FOOTWEAR And Apparel

Orders are processed and shipped Monday through Friday only.
For most Ground orders there is a processing time (time before shipping) of 1-3 business days
Custom made footwear takes between 7 and 10 business days to
make
Standard Ground order times are NOT guaranteed. These shipping times are approximate estimates.
Saturday is Not a guaranteed delivery day.
International, P.O. Box, and APO orders have an additional processing time of approx. 5-10 business days when shoes or boots are included.
Most footwear is shipped from California.
INTERNATIONAL SHIPPING FOR FOOTWEAR

USPS First Class only issues a customs number not a tracking number.
Customs can cause a delay in shipping.
Shipments outside of the U.S. may be subject to import duties and taxes levied by the destination country and are the responsibility of the recipient. We are not responsible for these additional charges. We have no control over these charges and cannot predict what they may be. Customs policies vary by country; you should contact your local customs office for further information.

DOMESTIC SHIPPING FOR APPAREL

Orders are processed and shipped Monday through Friday only.
For most Ground orders there is a processing time (time before shipping) of 1-3 business days.
Custom made apparel takes 7 to 10 days before shipping
Standard Ground order times are NOT guaranteed. These shipping times are approximate estimates.
International, P.O. Box, and APO orders have an additional processing time
Most apparel ships from New Jersey.